Shipping Policy

1. Processing Time

All orders are processed and shipped within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Times

• 8–20 business days

Note: These timeframes do not include potential delays caused by customs inspections.

3. Remote Locations

Shipping times can increase significantly if the destination address is in a remote location.

4. Tracking Information

Once your order is shipped, you will receive an email with a tracking number so you can monitor your delivery status.

5. Re-delivery Requests

If there is an issue that requires re-delivery of your package, you will need to contact the transportation company directly. We can provide you with their contact details upon request.

6. Customs and Import Duties

Customers are responsible for any customs fees, taxes, or import duties charged by their country. Delays caused by customs are outside our control.

7. Unsuccessful Deliveries

If a delivery attempt fails due to missed communication with the courier, incorrect address details, or the package not being collected, any additional shipping fees for resending the order will be the responsibility of the customer

8. Contact Us

If your order has not arrived within the expected timeframe, please contact us at website.jerseyspot@gmail.com with your order number and tracking information.